Helpful Hints and FAQ

Cats Can Be Shy

Some cats need privacy to transition onto Doc & Phoebe's Feeder. Try leaving your cat alone overnight with The Doc & Phoebe's Easy Feeder to give him/her some private time to explore and try it out. Don’t forget to pick up the food dish (so it is not a distraction) and add a favorite treat or two to Doc & Phoebe's Easy Feeder.

The Nose Knows

Cats have an incredibly sensitive sense of smell. Your cat will use its sense of smell to hunt and find Doc & Phoebe's Feeders.

Doc & Phoebe Cats Drink More Water

Increased water consumption is healthy for cats. Studies show that cats drink more water when their water is placed in a separate location from their food. Once your cat is fully transitioned onto the Doc & Phoebe's Feeder, hide your Feeders away from your cat’s water source for increased health and wellness.

What about my dog?

Sorry pooches, it’s not for you! Doc & Phoebe designed these feeders for indoor cats that have a safe place free from dogs to hunt. Even cats who live with dogs deserve to have the benefits of hunting. There are simple ways to meet the needs of all of the animals in your care.

Cats are solitary hunters. They want to hunt and eat alone. In fact, one of the greatest sources of distress for cats is having to eat in the presence of a dog. Simply confine your cat to a dog-free space, like a bedroom with the door closed, for hunting time. This way you are meeting all of the natural needs of your cat and still allowing your dog free run of the rest of the house.

Does your cat wake you up too early in the morning for food?

Save two of the five Doc & Phoebe Feeders each day and hide them before you go to sleep. (Make sure to set your alarm, because your cat alarm likely will not go off!)

Does your cat scarf and barf?

Do you often see your cat vomiting food right after it gobbled it up? Each Doc & Phoebe's Feeder contains a small portion of the daily food and releases the food in a gradual manner. This forces your cat to slow down and should eliminate scarf and barf!

Can I still serve my cat wet food? What if my cat eats wet food or a raw diet?

Yes! You can accomplish this by feeding a smaller portion of wet or raw food. The remaining daily ration will be dry food or a treat that is acceptable in your cat’s diet and will be fed using Doc & Phoebe's Feeders.

Can I serve wet food in Doc's & Phoebe's Feeders?

We don't recommend it. Doc & Phoebe designed the Feeders to be used with any dry cat food or treats only, and the holes are designed to release the food in small increments.

How Much Should I Feed my Cat?

To feed the average 10 lb cat, add one Feeder Scoop full of dry food to each of the 5 Feeders. The average 10 lb cat eating only dry food, requires approximately ½ cup of dry food per day. The portion filler is designed to be ⅕ of this amount.

My cat is a little chubby. Can Doc & Phoebe's Feeders help with cat weight loss?

Doc & Phoebe's Feeders are portion controlled. Feeding your cat an appropriate amount of food in small portions throughout the day will help your cat to maintain a healthy weight. Doc & Phoebe cats hunt to find their food. The hunt is exercise in disguise. Cats that have a healthy body weight live longer lives.

Can I use Doc & Phoebe's Feeding Kit if I have more than one cat?

Doc & Phoebe's Feeders in your multi-cat household click here.

The Doc & Phoebe's Feeder is the solution to meet all of your cats' natural needs. Even in the multi-cat household, each cat deserves to have its hunting needs met. Users report that Doc & Phoebe's Feeders reduce fights between cats and increases happiness for all of the cats in the household.

Is this going to make a food mess all over my house?

Actually, our studies have shown Doc & Phoebe's Feeders are a cleaner alternative to bowl feeding. Because the meals in each mouse only release a little bit of kibble at a time, your cat will eat the portioned amount as they hunt for each one.

What is the Return Policy?

We offer a 30 day money back guarantee for Doc & Phoebe's Feeder, including double and triple sets, less a flat fee of $6.95 for return shipping and handling. Shipping charges are non-refundable. The system must be returned in its original packaging. Please send an email to meow@docandphoebe.com to request a return shipping label.

The Return Shipping Label is very important, a returned item without it will NOT be processed.

All returns are donated for use by Feline Adoption and Rescue Centers.

Learn more about Feline Environmental Enrichment

What is the cost of shipping?

Standard shipping is a flat fee of $5.99, no matter how many kits or extra feeder skins you order! Internationally, standard shipping with tracking is $9.99.

When will I receive my package?

Standard shipping within the U.S. takes 3–5 business days with tracking. Orders placed before 3pm EST process and ship the next day. 

 

Still have questions? We're here to help!

ASK DOC!